Productivity tutorial: The best reasons to try online chat customer service | lynda.com
Why should you chat customer service instead of calling or writing a letter? Find out in this tutorial, which explores the pros of using chat, including having a written record of your conversation with the customer service representative. Watch the follow-up movies at http://www.lynda.com/Business-Collaboration-tutorials/Monday-Productivity-Pointers/114903-2.html?utm_campaign=WihSZ0FaMSg&utm_medium=social&utm_source=youtube-earned.

This specific tutorial is from the Monday Productivity Pointers series presented by lynda.com author Jess Stratton. The series offers self-contained tips on the latest online tools, such as Google Apps, Skype, YouTube, Mint.com, Etsy, and more.

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